shipping guide

We’re based in California USA and can ship worldwide. We also have warehouse in other countries that to ensure a faster shipping to different countries.

Shipping Method

We deliver your package through international couriers like Registered Air Mail, EMS, Fedex, UPS and DHL. Customers can choose the shipping method they like.

We deliver your package through 3 ways:

  1. Global Postal Service(with Tracking number), takes 7 – 20 business days varies with your destinations.
  2. Economic Shipping: the best way to ship your product globally, with faster shipping while not expensive. It typically takes 5 – 10 business days to arrive.
  3. Express Shipping: takes about 3-8 business days,the fast way to ship your order that is carried by one of the following global express shipping companies: DHL, UPS, FedEx, EMS.

Please note, for APO/FPO address, the shipping time would be a little longer than the time we promised. We hope you can understand this.Thanks.

Delivery Time

Delivery Time= Processing Time + Shipping Time

Processing time: offers 1-2 business days processing time on most online orders meaning that your order will ship within a 48-hour period from the time it was under processing,excluding weekends and holidays.

If you place an order early, we will process your order earlier, and your items are probably shipped at the same day. For expedited order, it will be processed priorly. And if we have no stocks in our warehouse, the shipment will be shortly delayed, usually, your items will be shipped within 1-2 days. For some customized items, it may take longer time, about one week or more from dispatch. If this happens, we will let you know ASAP.

Shipping time:

The time it takes for the shipping companies to deliver your package to you.

In general, the shipping time of each shipping method is as below:
Global Postal Service(Air Mail): Most shipped packages will be delivered to you within 7-25 business days from the day they are shipped.
Please Note: since we’re based in CA, for USA customers,an average of 6-10 business are expected to deliver to you after shipped (not for the islands and APO/FPO address).

Economic Shipping: Most shipped packages will be delivered to you within 5-10 business days from the day they are shipped.

Express Shipping: Most shipped packages will be delivered to you within 3-8 business days from the day they are shipped.

In a word, please always keep in mind that we ship many different methods. We ship worldwide using DHL, FedEx, USPS, and via freight forwarders, as well. We will always work with you to make sure we get your orders to you as fast as possible and at the lowest shipping cost possible. Orders for in-stock products are processed within 24 to 48 hours, and are usually shipped within 1 to 3 business days.

NOTE: sorry there is a serious delay for the order processing and shipment due to the COVID-19, as we have to shorten our working time and sterilize to make sure everything work well. Sincerely apologize for the delay and the inconvenience caused to you. Your patience and understanding are greatly appreciated. Please let us know if you have any questions.Thank you.
NOTE: We also could not guarantee the shipping time recently due to the virus, as now even the Express Shipping Carriers(like UPS,FedEx,DHL,EMS all don’t guarantee the delivery time now, please check the official site for more details). So we don’t accept the return request due to the shipping delay these days since it is out of control now. For urgent order, please try to contact us before you place order, we will give you a calculate delivery time according to the situation recently. Sincerely apologize for the inconvenience caused to you. We greatly appreciate for your understanding and support.

Shipping Address

Please put a correct shipping address when you place an order. We could not change the shipping address after you complete the payment. The warehouse will process the order and ship to the shipping address you left. We have no way to change your address. So if you found the shipping address is wrong, please try to cancel the order and place a new order with the correct shipping address. We will refund you the original order to you. You are responsible for the shipping address. Thank you.